Return policy

Effective date: 10/25/2023

At Rarity Paris, we are committed to providing you with a satisfying shopping experience. If for any reason you are not completely satisfied with your purchase, this Return Policy explains how to return products and obtain a refund or exchange.

1. Right of withdrawal

You have the right to return any product purchased from our website www.rarity-paris.com within 14 days of receiving your order, without giving any reason. To exercise your right of withdrawal, please inform us of your decision in writing to [adresse e-mail de contact].

2. Return conditions

  • Products must be returned in their original condition, unworn, unwashed and with all original labels and packaging.
  • Customized products are not eligible for return, except in the case of defect or non-conformity.

3. Return procedure

To return a product, please follow these steps:

  • Contact our customer service department at [adresse e-mail de contact] to inform them of your intention to return.
  • Pack products securely and include a copy of the invoice or delivery note in the parcel.
  • Send the parcel to the return address we will provide.

4. Refund or exchange

Once we have received and inspected the returned products, we will refund the purchase price within a reasonable period of time. Return shipping costs are at the buyer’s expense, except in the case of product defect or non-conformity.

If you prefer an exchange, please inform our customer service department, and we will do our best to accommodate your request, subject to product availability.

5. Contact

If you have any questions or concerns regarding our Return Policy, please contact us at [adresse e-mail de contact].

We thank you for trusting Rarity Paris for your purchases.